About

FAQ

Most frequent questions and answers
  • Most Products Are Shipped Directly From China.
  • Returns Are Shipped To Melbourne.

%98 of products comes with the branded box + any other accessories. Very large items may not come with the branded box, this information will be in the product description.

You May Be Eligible For A Refund If.

  • Goods Arrive Damaged
  • Goods Don’t Arrive
  • Goods Do Not Match Description Or Photos
  • Packaging Is Still Intact

If Any Of These Apply, Products Can Be Returned And You Will Recieve %100 Refund.

You May Be Eligible For A Exchanges (For customer error).

  • If You Cover Return Costs
  • It Has Not Been Worn/Used
  • No Returns on “No  return Items” (Normally For Very Small Or Large Sizes.

Return shipping is in Melbourne. Exchanges Can Take Upto A Month

Shipping Is Free For All Orders .We only ship to australia.

  • Free shipping tracking Is provided by the courier to your phone number (Tracking is not always guaranteed).
  • Email us 1 week after your order for a shipping update.
  • if you dont recieve it after 2 weeks their might of been delivery attempt, so email us to to organise pickup or reschedule shipping.
  • Ems Tracking Provided Through Account Page Or Email.
  • Please Use Sizecharts For Clothing.
  • For Sneakers Go True To Size EU. Attach A Note If Its For Male Or Female. You Could Also Measure You Heel To Toe , To Insure Correct Size. 

Depending on the item/order it takes about 2 To 7 days to process. Sneaker sizes over 44 or smaller then 36 takes longer then 2 days, and items that need to produced to order take longer then 4 days (eg gucci ace sneaker). Once order is completed (shipped) it takes:

  • 10 to 14 working days via Free-Shipping
  • 1 week via EMS
  • All prices are in AUD, which includes the pricing on products and the tax calculated during paypal checkout.
  • Bank transfer information is also. Australian. No transfer fees